Contact Us

We are here to assist you with the utmost care and attention.

If you have any questions about your order, our collections, or our services, please do not hesitate to contact us. Our dedicated Client Service team will be pleased to help.


📧 Email

support@birkenstock.com
We strive to respond within 24 business hours.


📍 Headquarters

BIRKENSTOCK  DE
Located on the banks of the Rhine in Linz


📦 Order & Shipping Inquiries

For questions regarding your order status, delivery, returns, or exchanges, please refer to our Shipping Policy and Return Policy, or contact our Client Service team directly.


🤝 Personalized Assistance

For bespoke service or in-store appointments, please contact your nearest Birkenstock boutique via our Store Locator.